PRIVACY POLICY In this document we inform you about how we treat the personal data that we can obtain from you through www.benmayor.com (from now on, the “Website”), so that you can freely and voluntarily decide whether or not you want the Let’s try and its consequences. We remind you of the importance of reading this Privacy Policy in each of the occasions in which you will use the Website, since it may undergo modifications. WHO IS RESPONSIBLE FOR THE TREATMENT? The person in charge of the processing of personal data that may be collected through this Website is the commercial company of Spanish nationality: BENMAYOR S.A. CIF A-60512100 C / Bach, 2-B, Pol.Ind. Foinvasa 08110-Montcada i Reixac BARCELONA Tel. 93 572 41 61 – Fax. 93 572 41 65 Registered in the Mercantile Registry of Barcelona, ​​Folio 59, Volume 26.822, Page nº B-109.143, 1st Entry. WHO IS OUR DATA PROTECTION DELEGATE? [CFN2] HOW ARE PERSONAL DATA OBTAINED THROUGH THIS WEB SITE? [CFN3] The personal data that we can obtain from You through the Website may come from: – The mere navigation through this Website. – Completion of the Contact Form. – Completion of the Registration Form. – Registration to our Newsletter or Newsletter. – The call or the sending of a direct email to the telephone and / or the email address published on the Website to place orders. – Calling or sending an email to the phone and / or the Customer Service email address. – The use of social networks (Facebook, Twitter, etc.). WHAT PERSONAL DATA IS COLLECTED THROUGH THE WEBSITE? [CFN4] Contact Form. Any information you provide that allows us to contact you (such as your name, postal address, email address, social media details, telephone number, etc.) and other information that you want to provide. Registration Form. In order to place an order through this Website, you will need to have the professional status of the dental sector and create a “Professional Account”. The data requested to create this account will usually be (* include the data collected): Name of the clinic, dental laboratory or professional in the dental sector. Tax identification number. Personal data of the contact person. Telephone number and contact email address. Billing address and shipping address. Any other information we need in order to satisfy an order. We will not have access to your bank details. The online payment methods offered on the Website are managed by the bank (*) and are based on secure servers, which guarantee the integrity and confidentiality of your personal data. Any payment made through the Website and that requires credit or debit card data will be managed directly by the bank (*). Registration to our Newsletter or Newsletter. The email address where you want to receive the Bulletin is requested. Order by phone or email. Orders can be made by phone or by email.To do this, you will need to provide us, among others, with the following data (* include the data collected): Name of the clinic, dental laboratory or professional in the dental sector. Tax identification number. Personal data of the contact person. Telephone number and contact email address. Billing address and shipping address. Customer service. Any information that allows us to contact you (such as your name, postal address, email address, social media details, telephone number, etc.). Social Networks (Facebook, Twitter, etc.). Any information that you allow the third-party social network to share with us (for example, contact information, profile picture, friend list, user ID, etc.) as well as all content that you create and then share with us in a social network. FOR WHAT PURPOSES DO WE COLLECT YOUR PERSONAL INFORMATION? [CFN11] The personal data we collect through this Website is processed for (include all purposes): Improve the functioning and security of the Website and its integrity. Conduct studies on user navigation on the Website or the measurement of the effectiveness of advertising campaigns. Manage and respond to requests and inquiries as well as send the requested information (i.e. order status, technical aspects, complaints or doubts about the product, general questions, etc.). Manage your Professional Account with a single registration to be used in the acquisition of products through the Website. Manage your purchases and orders that you make through the Website, including distance selling and management of shipments and returns of products. Manage and respond to inquiries and complaints. Send you our Newsletter when requested. Send you any information about our products or offers by email, SMS or instant messaging services, only in those cases where you have given your consent. Manage our accounts on third-party social networks (Facebook, Twitter, etc.). Manage the degree of satisfaction of the service offered through satisfaction surveys. The requested data are adequate, relevant and strictly necessary for the purposes specified above, and in no case are you obliged to provide them. Compulsory completion data is specified in the Website Forms themselves. Your refusal to provide them will mean you cannot manage your request or your registration. We will not use your personal data for purposes incompatible with those for which the data was collected. The subsequent treatment of these for statistical purposes will not be considered incompatible. WILL WE SEND COMMERCIAL COMMUNICATIONS? Through the data collection forms and other mechanisms we may obtain your consent to contact you to send you commercial communications and / or send you our Newsletter. If at any given time, you do not wish to receive communications of this nature, you may revoke your consent by sending an email to (*). WHAT IS THE LEGITIMATION OF THE TREATMENT? The basis that allows us to process your personal data is: The volunteer access and navigation on their part on the Website. The execution by us of the online sales contracts in which you are a party and that you could subscribe regarding the products offered through the Website. Your consent to accept the Privacy Policy. Your consent to create and manage your personal account on this Website. Your consent to receive our Newsletter and / or other commercial communications. Compliance with our legal obligations. As the offer of the Products of this Website is directed solely and exclusively to dental clinics and laboratories or professionals of the dental sector, our legitimate interest in treating your contact data (be it company or professional of the dental sector) and, where appropriate, those related to the function or position performed of natural persons that provide services for you when the following requirements are met: (i) that the treatment refers only to the data necessary for their professional location and ii) that the purpose of the treatment is only maintain relationships of any kind with the legal person in which the affected person provides his services. Likewise, our legitimate interest when the data relating to individual entrepreneurs and liberal professionals refer to them only in that condition and are not treated to establish a relationship with them as natural persons. Our legitimate interest in improving the Website and its security or in carrying out studies and analysis on the operation and use of the Website. Our legitimate interest in managing requests, inquiries or possible claims that may arise. The execution by us of your request to follow our social profile on social networks or the need to respond if you mention us in your comments on social networks, despite not being a follower. Automated decisions are not made through this Website, including profiling. When the treatment is based on your consent, you will have the right to withdraw it at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal. WHAT THIRD PARTIES SHARE YOUR DATA? We share your personal data with the following types of third party companies: Service providers. They are external companies that we use to run our business (eg order execution, payment processing, website operation promotions, data analysis, etc.). Service providers and their selected personnel are only allowed to access and use their Personal data on our behalf for the specific tasks that they have been requested to carry out, in accordance with our instructions, and they are requested to keep the personal data of Confidential and secure way. Other third-party recipients We will disclose your personal data to third parties for legal reasons. In addition, when Benmayor, S.A or any of its assets was acquired by, or merged with, another company, we will share your personal data with our legal successors. We may also provide your personal data to third parties (i) when required by applicable law, (ii) in the context of legal proceedings, (iii) in response to the requirements made by competent judges or security agencies, (iv) to protect our rights, as well as our privacy, security or property, or (v) to enforce the terms set forth in any contract or this Website. You can consult the Cookies Policy, third parties that receive personal data through cookies from the Website. DO WE USE COOKIES ON THE WEBSITE? This website uses technologies called “cookies.” See our Cookies Policy to learn how to manage the configuration of your cookies and to obtain detailed information on what types of cookies we use and for what purposes we use them. DO WE USE LINKS TO OTHER WEB PAGES? The Website may contain links to other websites. We are not responsible for the privacy and processing of personal data of these other websites. This Privacy Policy document applies exclusively to the personal information we collect through this Website. HOW LONG DO WE STORE YOUR PERSONAL INFORMATION? We will keep your personal information to the extent that we need it to use it according to the purpose for which it was collected and according to the basis of its treatment, in accordance with applicable regulations. In any case, we will keep your personal information as long as there is a contractual and / or commercial relationship with you, or as long as you do not exercise your right to suppress, oppose and / or limit the processing of your data. We will keep the information duly blocked, without giving it any use, as long as it may be necessary for the exercise or defense of claims or some type of judicial, legal or contractual responsibility may be derived from its treatment, which must be attended and for which its recovery is necessary. . In the event that the purpose of the processing is the sending of commercial communications, the data will be kept until it is opposed to such processing. WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US YOUR DATA? You have the right to have control over the personal information we collect, in this way we also ensure that it is accurate and truthful. You have the right to request us access to your personal data, and its rectification or deletion, or the limitation of its processing, or to oppose the processing, as well as the right to the portability of the data, where appropriate. Access to your personal data. When provided by law, you have the right to obtain confirmation about whether or not we are treating personal data that concerns you, and, in that case, what they are, what treatments we perform, for what purposes, etc. You may request a copy of the personal data we process. Rectification of your personal data. When provided by law, you may request the rectification of inaccurate data that concerns you or that they are completed. Deletion of your personal data. When provided by law, you may request the deletion of your personal data (for example, if they are no longer necessary for the purposes for which they were collected, or if they are otherwise treated, especially if you have withdrawn your consent for the processing, or opposes a certain treatment). Limitation of the processing of your personal data. In certain circumstances and when the law so provides, you may request the limitation of the processing of your data, in which case, we will only treat them with your consent or for the exercise or defense of claims. Opposition to the processing of your personal data. In certain circumstances and when provided by law, you may object to the processing of your data, in which case we will only keep them for the exercise or defense of claims. Portability of your personal data. When the processing of your personal data is based on the consent given by You or when the treatment is necessary for the execution of the contract, you may request to receive all personal data processed through automated means in a structured format, commonly used and mechanical reading . The interested party may exercise their rights by email to the address rgpd@benmayor.com or by writing to Benmayor, S.A. c / Bach nº 2-B P.I. Foinvasa, Montcada i Reixac (08110 Barcelona), indicating in the subject “Data Protection” and accompanying the request a copy of the DNI or equivalent identification document. If you believe that your rights have not been adequately addressed, you have the right to file a claim with the Spanish Agency for Data Protection. WHAT SECURITY DO WE GIVE TO YOUR PERSONAL DATA? The personal data collected are treated by Benmayor, S.A. and are stored within the European Economic Area (EEA). We guarantee that we have adopted the necessary technical and organizational measures for the security and integrity of the personal data that it treats, in accordance with current legislation, taking into account the state of the technology, the nature of the stored data, and the risks to which They are exposed. CHANGES TO THIS PRIVACY POLICY We will review and update this Privacy Policy when there are changes in the legislation or in any of the procedures for processing your personal information. If necessary, we will renew your consent to confirm that you agree with the changes we have made to our Privacy Policy. Confirm by Benmayor, S.A. that the company data and contact details are correct. When a data protection technician analyzes the flow of personal data in your company and tells you what organizational and technical security measures you need, we can decide if you need to have a DPO according to the GDPR and the LOPDGD. If a DPO is necessary, it will be necessary to identify it and put your contact information in this Privacy Policy in accordance with art. 13 GDPR. All cases in which personal data is collected through this Website must be included by Benmayor, S.A in this section. In case the user and / or client gets in touch with Benmayor, S.A. by phone or by email you will need to be informed about the corresponding Privacy Policy, which can be referred to the one on this website. NOTE. In accordance with art. 5.1. c) personal data will be “adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (“ data minimization ”)”. Data cannot be collected indiscriminately. Confirm with the computer technicians of Benmayor, S.A. Link to the Policy dConfirm this end by Benmayor, S.A. In accordance with art. 5.1 d) GDPR, personal data will be “accurate and, if necessary, updated; all reasonable measures will be taken to eliminate or rectify without delay personal data that are inaccurate with respect to the purposes for which they are processed (“accuracy”). ”Confirm by Benmayor, SA that sensitive data such as those specified in art.9 will not be processed GDPR (personal data that reveal ethnic or racial origin, political opinions, religious or philosophical beliefs, or union affiliation, and the treatment of genetic data, biometric data aimed at uniquely identifying a natural person, data relating to health or data related to the sexual life or sexual orientation of a natural person). Confirm by Benmayor, S.A. if you treat the data together. In accordance with art. 5.1 b) GDPR, personal data will be “collected for specific, explicit and legitimate purposes, and will not be further processed in a manner incompatible with those purposes… (“ limitation of purpose ”)”. In this sense it will be essential to add in a transparent way all the purposes with which the personal data that are collected will be treated. Only those purposes that are informed will be those that are considered consented by the user / client. In order to send commercial communications, the general rule is the express consent of the interested party, unless said actions refer to products or services of their own company that are similar to those initially contracted with the client (Article 21 LSSICE. Prohibition of commercial communications made through email or equivalent electronic media).